Step by step

How to place your order

Nine simple steps, from opening our menu on your phone to the confirmation email in your inbox. Follow the screenshots and you will be done in about two minutes.

9 steps · about 2 minutes · screenshots from the real order page

  1. Open the order menu

    Tap Order Now anywhere on our site, or open order.copasnacks.com/order. The menu opens with every available item, box size and price, and it stays in English or Spanish depending on your selection at the top.

    Copacabana Snacks online order menu on a phone
  2. Choose your item and its options

    Tap an item to open it, set the quantity you want and choose the required options, such as the flavors in your box. The line total updates as you choose. When everything is selected, tap Add to Cart.

    Product screen with quantity and required flavor options selected
  3. Review your cart

    Your items appear in the cart with their quantities and totals. Tap an item to edit it, change the quantity, or remove what you do not want. When the cart looks right, tap Go to Checkout.

    Cart screen with two items, totals and the Go to Checkout button
  4. Fill in your details

    Enter your first and last name, your phone and your email — this is where your confirmation goes, so please double-check it. Then choose your preferred payment method. If you pay online, the checkout may still list Cash: submit your order first and use our payment links afterwards.

    Checkout customer form with name, phone, email and payment method
  5. Choose delivery or pickup, date and time

    Select Delivery or Pickup, then the date and the time that work for you. Times that are already full do not appear in the list, so every option you see is available. Pickups and deliveries run in small windows to keep everything fresh.

    Fulfillment section with order type, date and time selectors
  6. Add your address — or check your pickup point

    For delivery, fill in address, city and ZIP code so we can confirm your zone and show the delivery fee. For pickup, we show the meeting point and a link that opens the exact spot in Google Maps.

    Delivery address fields for street, city and ZIP code
    Delivery
    Pickup meeting point with a link that opens Google Maps
    Pickup
  7. Coupon or gift certificate (optional)

    If you have a coupon or a gift certificate code, type it in and tap Apply — or Check Balance for a gift certificate. Only one coupon or promotion can be used per order: we always keep the option that saves you the most.

    Coupon field, gift certificate code box and order summary at checkout
  8. Review and confirm your order

    Check the order summary, accept the order policies and tap Confirm Order. A Final Review window opens with your items and details — read it one more time and confirm. Your order is then sent to us for approval.

    Final review window with the order items and the confirm button
  9. Watch for your confirmation email

    You will see Order received on the screen with your order number and total. We review the order and send the confirmation by email, so check your inbox and also your Spam or Junk folder. Adding CopacabanaSnacks@gmail.com to your contacts helps our messages reach you.

    Order received panel showing order number, customer and total
Good to know

Before you worry

No email yet?

It can take a few minutes and often lands in Spam or Junk. Save CopacabanaSnacks@gmail.com to your contacts so future updates arrive in your inbox.

Want to pay online?

Submit your order first, then open our payment links and pay from your own device. See the online payment options

Cannot find a time?

Full time slots are hidden from the list. Choose another time or another day — if you need something urgent, message us and we will do our best.

Need to change something?

Reply to your confirmation email or text us as soon as possible, so we can adjust your order before it goes into production.